![]() ![]() The True Aqua Distilled Water Company, a young supplier of distilled water in the city, sells distilled water for both home and business use. Case Study - The True Aqua Distilled Water Company If you want to model the organization structure, use the organization chart instead. However, BPMN primarily helps you model a business process, and you should not try to build nested lanes just to model the structure of your organization. Lanes may contain other lanes to form a nested structure when needed. Like pools, you can use lanes to represent specific entities or roles involved in the process. For instance, when you have a pool called "Department," you may have "Department Head" and "General Clerk" as lanes. Since the process focuses on how the chef prepares a meal, what the customer does is none of the process's interest. The following business process diagram gives you an example of a blackbox pool where the customer is a blackbox. ![]() For example, if you need to model the process of how a customer places an order, the flow of the customer will be modeled, making the chef pool a blackbox. The use of a blackbox depends on the perspective the process takes. Since it is external, its internal flow does not have any impact on the process being modeled and can be skipped, producing a blackbox. The blackbox pool is often used when modeling entities external to the business process. However, there is one kind of pool that has no content at all. Inside a pool, there are flow elements that represent the work that the pool needs to perform under the process being modeled. ![]() assistant manager, doctor, student, vendor). Pools represent the participants in a business process. There are two kinds of swimlanes in BPMN: Pools and Lanes. Examples of swimlanes include the customer, account department, payment gateway, and development team. For horizontal swimlanes, the process flows from left to right, while in vertical swimlanes, the process flows from top to bottom. Swimlanes can be arranged horizontally or vertically, and they are semantically the same but just different in representation. Swimlanes can contain flow objects that are performed by that lane's participant, except for black boxes that must have an empty body (we will discuss black boxes later in this tutorial). Swimlanes are rectangular boxes in BPMN that represent the participants of a business process. ![]()
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